I am surprised that no one has posted the similar problems. I tried to load any HGTVPro video and they all stoped at "Loading..." screen forever and never loaded. I am using a pretty new laptop computer with Windows XP Pro SP3, IE 7 and all the Microsoft lastest updates and very fast cable Internet connection (>4000Kb/s download speed from flash player based speed tests). I tried the suggestions from HGTVPro FAQ by downgrading to the Flash Player 7 from Adobe Archive as well as tried the lastest Flash Player 10, deleted all the browser history and offline files, turned off all firewalls, tried firefox as weel and nothing works. Is this just me or the problem for the server? If it is just me, can anyone help to fix my problem? Thanks.