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Posted
I logged in at work and got the NOT helpful page that said " Hi Kimmycat65! Visiting our site is about to get much easier.
Thanks to some recent upgrades, you no longer need to have multiple user IDs attached to your email address." I was given the option to choose if a all accounts on this option are mime alone or if This email is a shared one. I chose the 1st because they are all mine. It took me to a registration page. I tried to choose the user name I already had, it wouldn't let me, I kept getting the message that it was already in use (By me). And now when I try to get back to my original user for HGTVPRO BFL I can't. This whole process messed up everything. How can I get it fixed?
 
Posts: 1 | Registered: 21 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I am having same problem. I have no answer. I have tried to get my problem through to them with no avail. I guess we are not in the game anymore.
 
Posts: 2 | Registered: 20 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Did anyone figure out how to log on? I've been
trying for four days now, and still have not
had any luck.
 
Posts: 1 | Registered: 22 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Picture of mitzi4
Posted Hide Post
I've had the same problems as Kimmie. So much for the EASIER part. They have made it completely unavailable. There is nothing anyone can do. THEY have to fix the problems that they have created on their end. Whatever we do, "This functionality is current unavailable." HA! That explains it all, doesn't it?
 
Posts: 2 | Location: NEW YORK | Registered: 22 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Picture of Firefli
Posted Hide Post
I am having the same problems, I have emailed them about this daily and will continue to do so. I have also told them that it is unfair to have a contest and not allow all registered members to compete. I would suggest that everyone continue to send the feedback daily until they fix their (MERGE) that would somehow make it easier for their members...
 
Posts: 2 | Registered: 22 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I'm having the same problem. The 'Product of the Day' Contest worked it's way out, but if no one gets into the BFL contest perhaps they'll realize their error.
I've also sent emails but I think they're all out watching FOOTBALL.
momssurprise or LazyboyFanE.
Good Luck- I think we have until noon on Sunday.
 
Posts: 4 | Registered: 23 August 2006Reply With QuoteEdit or Delete MessageReport This Post
Picture of Firefli
Posted Hide Post
Ok, so its game day, with no resolution...I still cant make my picks, and still not even a email from them to even say that they are or are not trying to fix this.... crappy. My son can log in though, but he never had encountered any problems. Anyone else have any solutions???
 
Posts: 2 | Registered: 22 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
For the second week, I can't make picks. When I try to log in, it says I'm already registered. If I log out and try to come back in, that doesn't work either. I have tried contacting HGTV, but they don't respond. Very frustrating!
 
Posts: 1 | Registered: 28 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I am also still trying to login to make my BFL suggestions. I have sent numerous requests to technical support and change account information. All I get is a message they will respond in 48 to 72 hours. This is the second week I can't make my selections.
 
Posts: 1 | Registered: 22 September 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
I suspect that they were trying to cut down on the number of entries any one person could have, what they have done is combinded accounts from the same ips to the account that had the best score after week two. What is has done is basically allow only one person per household to play. Now my wife and can have to play as one.
 
Posts: 1 | Registered: 29 September 2007Reply With QuoteEdit or Delete MessageReport This Post
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