Nm magic Jack worked fine for 3-4 days. Then, for unknown reason, I could only place calls from magicJack keypad. When I try dialing using my telephone, I continue to have the dial tone throughout the dialing. It is as if the phone were not recognized. As I mentioned, it worked fine when I first hooked it up. I have been on live chat with magicJack for many hours and with differnt "operators" none of whom could solve my problem.